What are cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
The Information Commissioner's Office (ICO) groups them into three overlapping groups which are described below.
Files that allow a site to link the actions of a visitor during a single browser session. These might be used by an internet bank or webmail service. They are not stored long term and are considered 'less privacy intrusive' than persistent cookies.
These remain on the user's device between sessions and allow one or several sites to remember details about the visitor. They may be used by marketers to target advertising or to avoid the user having to provide a password each visit.
First-Party and Third-Party
A cookie is classed as being first-party if it is set by the site being visited. It might be used to study how people navigate a site.
It is classed as third-party if it is issued by a different server to that of the domain being visited. It could be used to trigger a banner advert based on the visitor's viewing habits.
Metropolitan uses first-party cookies with Google Analytics, a Google service that we use to monitor hit counts and other non-intrusive information about how our website is used by our visitors. See the Google Analytics website for more details about their services.
The following is a detailed description of the cookies used on our Website:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, or make use of e-billing services.
Analytical / performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|PHPSESSID||This cookie is used to distinguish users and sessions. It expires at the end of browser session.||Non-applicable|
|_ga||This cookie is used to distinguish users and expires 2 years from its set-up date.||click here|
|_gat||This cookie is used to measure the "throttle request rate" of the Website and expires 10 minutes from its set-up date.||click here|
|_gid||This cookie is used to distinguish users and expires 24 hours from its set-up date.||click here|
|cookieConsentDismissed||This cookie is used to distinguish whether the cookie usage warning has been dismissed. It expires at the end of browser session.||Non-applicable|
|cookieConsentShown||This cookie is used to distinguish whether the cookie has been shown. It expires at the end of browser session.||Non-applicable|
|business||This cookie is used to show different content based on whether you are a business or residential customer.||Non-applicable|
|subLocation||This cookie is used to aid in the redirection of users to the appropriate sub-domain for their post code.||Non-applicable|
Changes to this policy